We always welcome feedback, comments and compliments, so please get in touch by filling in the contact form. We’d love to hear from you!
We’ve been asked a lot of questions over the years – have a look at our FAQs, yours may already have been answered.
Oil separation on top of my spread
A natural and harmless separation of oil is possible over time and is caused by the oil and hazelnut content of your spread, combined with temperature fluctuations. Stirring the spread will solve this problem. It doesn’t effect the flavour and quality of your spread.
We are sorry to hear that you didn’t enjoy our product. If there’s a problem, please do let us know by filling in the contact form on our website. Our customer service will contact you shortly.
Under European labelling rules, a specific list of allergens must be identified on food labels to ensure that consumers are informed of the complete contents in food. This enables consumers with allergies to identify any ingredients that may be present. Please consult the different product pages to find more information about the specific allergens in your product.
Are your products gluten free?
All our products are made in a factory which handles wheat ingredients and therefore we can not guarantee that any of our products are gluten free.
Are your products nut free?
All our products are made in a factory which handles nut ingredients and therefore we can not guarantee that any of our products are nut free.
Do you use colours, preservatives or artificial flavours?
Penotti contains no colours, no preservatives nor artificial flavours.
Are your products GMO free?
No genetically modified ingredients are used in Penotti and therefore our Penotti products are GMO free.